Faster onboarding, cleaner books, fewer branch queues

Financial institutions in Ethiopia are moving their customers to digital channels faster than their back offices can follow. We build the systems around the core: onboarding, lending, collections, reconciliation and reporting, so growth does not mean more paper.

Banking & microfinance

Lending Portfolio today Example system · sample data
Portfolio today Tikimt 9, 2019
Applications today 312 +9%
Approved 187 Average decision 2 h 40 min
Disbursed today ETB 24.6M +ETB 3.1M
Portfolio at risk (30 days) 3.8% −0.4 pts
Loan applications, last 30 days
Meskerem 10Meskerem 25Tikimt 9
Needs attention
  • Hawassa: 14 applications waiting for the credit committee
  • 2,480 repayment reminders sent by SMS
  • 36 of 38 field officers synced this morning
Branches
BranchApplicationsApprovedDisbursedPAR 30
Addis Ababa, Bole9661ETB 8.2M2.9%
Adama5433ETB 4.4M3.6%
Hawassa4827ETB 3.5M4.1%
Bahir Dar4124ETB 3.1M3.9%
Shashemene3922ETB 2.9M4.8%
Debre Markos3420ETB 2.5M4.4%

An example system on sample data, the way we would set it up for banking & microfinance.

What we hear, and what we set up instead.

The same problems come up in almost every first conversation in this sector. Each one becomes a step that runs on its own.

What we hear

  • Account opening that still needs a branch visit and a paper file
  • Loan applications passed between desks for days
  • Field officers recording collections in notebooks
  • Reports to management assembled by hand every month

What runs itself

  • Loan file routed to the right approver by amount and branch
  • Repayment reminders by SMS three days before due
  • Daily reconciliation of telebirr and bank collections
  • Portfolio-at-risk report delivered to management every morning

The systems we build.

Each one works on its own and all of them share one database, so a record entered once is right everywhere.

  • 01

    Digital onboarding

    Account and loan applications online or in the branch app, with document capture and identity checks that can connect to Fayda.

  • 02

    Loan origination and collections

    Applications scored, routed and approved by rule, with repayment schedules, reminders and field collection.

  • 03

    Agent and field apps

    Offline-first apps for field officers and agents, synced to head office when signal returns.

  • 04

    Reconciliation and reporting

    Mobile-money and bank flows matched automatically, and management and regulatory reports generated on schedule.

Connected to what you already use.

We connect to the systems you keep, instead of asking you to replace them. Data moves both ways, securely, and every exchange is logged.

  • Core banking systems
  • telebirr and mobile money
  • SMS gateways
  • Identity verification
  • Accounting and reporting tools

Questions, answered straight.

Anything else? Ask us directly: we reply within one working day.

Ask a question
Do you replace our core banking system?

No. We build around it: onboarding, lending workflows, field apps, reconciliation and reporting that connect to your core through its interfaces.

Can the field app work in rural areas without signal?

Yes. Field officers record applications and collections offline, with photos and signatures, and the app syncs securely when it reaches a network.

Bring us the work that slows you down.

Tell us how things run today. We reply within one working day with what we would build first and how long it would take.

Talk to Kavod

We reply within one working day.