Every patient, ward and medicine on one record
- Pharmacy: 6 medicines expire within 90 days
- 188 lab results delivered to doctors automatically
- 412 appointment reminders sent for tomorrow
| Department | Waiting | Seen today | Average wait |
|---|---|---|---|
| Outpatient | 23 | 214 | 24 min |
| Emergency | 4 | 61 | 6 min |
| Paediatrics | 11 | 97 | 19 min |
| Maternity | 6 | 58 | 15 min |
| Laboratory | 17 | 188 | 12 min |
| Pharmacy | 9 | 241 | 7 min |
Before
- Patient cards lost between visits, queues at every counter, medicines expiring on shelves.
After
- One record per patient across departments, live queues, pharmacy stock with expiry alerts and billing at the point of care.
The situation
Patient cards lost between visits, queues at every counter, medicines expiring on shelves.
What we built
A private hospital connected registration, queues, laboratory, pharmacy and billing so a patient is one record from arrival to discharge. It was delivered in phases, each one in use before the next began: registration and records, appointments and queues, laboratory and pharmacy and billing and insurance claims.
How it connects
It works with the tools the organisation already relies on: Laboratory equipment, Insurance providers, Payments and SMS. Staff were trained in their own language, and every action in the system is recorded with who did it and when.
Where it stands
One record per patient across departments, live queues, pharmacy stock with expiry alerts and billing at the point of care.
that slows you down.
Tell us how things run today. We reply within one working day with what we would build first and how long it would take.